Terms and Conditions

 

DEPOSITS & FINAL PAYMENT

You will be required to pay a non-refundable deposit on booking and sign a required booking form. Your consultant will advise you of all other payment due dates. These dates must be adhered to in order to secure your booking. Quoted prices are valid for cash, cheque and direct bank deposit. Please note that payment by cheques will need to be made at least 5 business days prior to the due date to allow for processing. Payment by credit card will incur a surcharge.


PASSPORTS

**NAMES MUST BE AS PER YOUR PASSPORT**

A valid passport is required to travel internationally. Most countries require the validity to be at least six

months beyond the return date to Australia.


AIRPORT CHECK IN TIMES

Please note that the following check in times are recommended:

3 hours prior to departure for international flights

For domestic flights at least 1 hour prior to departure for Qantas and Virgin. Jetstar and other domestic carriers require a minimum of 2 hours and some flights may require you to be at the airport 3 hours prior to departure. All passengers on domestic flights must present ID at check-in i.e.: drivers licence or passport.

Many airlines will refuse boarding to clients who do not arrive at the airport with sufficient time to board.


FREQUENT FLYERS & SPECIAL REQUESTS

Please advise your consultant of any frequent flyer numbers and special requests (e.g. meals, seating). It is advisable that you retain all boarding passes until your frequent flyer points have appeared on your statement.


AGENCY

All arrangements are subject to the supplier's (transport/accommodation/tour provider) regulations and conditions detailed on tickets, vouchers, travel brochures, at accommodation premises, on transport vehicles, or as advised at the time of booking.


TRAVEL INSURANCE

Travel Insurance is strongly recommended by our office and Department of Foreign Affairs. You must obtain a Product Disclosure statement relating to the travel insurance product you are considering purchasing and you should read this document before making any decision about whether to acquire the product. Should you opt to decline travel insurance you may be required to sign a disclaimer.


VISA AND DOCUMENTATION RESPONSIBILITIES

It is the passenger's responsibility to ensure they have the appropriate documentation including visas. We are happy to assist you in determining visa requirements wherever possible or where stated that we organise on your behalf.


HEALTH, VACCINATIONS & TRAVEL ADVICE

Please check with your local doctor or specialist vaccination clinic for up to date health requirements.

To visit most popular destinations no vaccinations are required. However, for some unique, tropical, or adventure destinations there may be the need for vaccinations. Please check with our office for further details.

Also, please contact the Department of Foreign Affairs and Trade or visit their website at http://smartraveller.gov.au/ or http://www.dfat.gov.au/ for further travel advice.


CANCELLATION – AMENDMENTS – REFUNDS

Seed of the Soul are not responsible for cancellations due to reasons such as airline tickets or for costs incurred due to travel delays, flight cancellation or illness.
 

If for whatever reason a booking needs to be cancelled, notification in writing is required immediately. Cancellations incur a loss of deposit and or any fees relating to air, land or water that have been applied by tour operators, including any admin fees.


Seed of the Soul may at their discretion, change the running order of an itinerary and if necessary substitute hotels.

If any tour falls below the numbers needed to proceed with a tour, it will be postponed and a place offered to join an upcoming tour.


Seed of the Soul takes no responsibility and is not liable for any injuries, losses or damages suffered by a passenger or where death may arise. It is imperative and the onus of the passenger to take out comprehensive travel insurance prior to the departure of any tour . 


Seed of the Soul are not responsible or liable for any losses and  or damages in connection with accommodations or ground transportation.


Seed of the Soul are not responsible or liable for any acts of ‘God’ such as delays, weather conditions, accidents or health related problems, any acts of terrorism.


Any wilful or negligent misconduct displayed by a passenger that may cause injury, loss or damage, Emily or a member of Seed of the Soul have the right to remove the subject from the tour. This also applies to any staff associated with the tour.


PRIVACY POLICY

All information gathered by Seed of the Soul is strictly for use of all travel arrangements and no information will be given out. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 


We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.


Wherever we collect ( Aquamarine Conferences and Events) sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.